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Share Your Screen with Apple Support
Why do I need to share my screen with Apple Support? Is there security risk of doing so? When you call Apple support for help, support advisor may ask you to share your screen so he or she can watch your screen. The advisor promises you to only watch your screen, he or she will not execute any progr...
2021-04-25, 541667👍, 17💬

💬 2021-04-25 yry q;ty: Two Apple tech support people hae insisted that we screen share. One of them said that my screen mioght be recorded. A senior ad...

💬 2021-03-29 Enjoy the present moment: Thank you for your help!

💬 2020-07-29 Circe Urania Sencial: Ayer no se pudo realizar bien el soporte técnico de Apple, por estar muy oscura la pantalla, no vi si había hecho bien los pa...

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Transfer Error - Same Passcode on New iPhone
What will happen to the data transfer if my new iPhone uses the same passcode as my old iPhone? If my new iPhone uses the same passcode as my old iPhone, transferring apps and data from your old iPhone to your new iPhone will be partially completed. See the tutorials below: 1. Selete "Restore from i...
2021-11-05, 136685👍, 7💬

💬 2021-11-05 Felix: Very helpful, thanks!

💬 2021-03-31 Appelmoes: Excellent work (cr)Apple, these kind of things really prove their superiority..

💬 2019-06-20 Drippy drip drip: Remove your old phone from iCloud and it won’t prompt you for old password

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'Hello' Screen on Apple iPhone
What is the "Hello" screen on my Apple iPhone? It displays the "Hello" message in multiple languages. Apple iPhone will display the "Hello" screen, if you have a new iPhone, or an iPhone has been deactivated. At the button of the "Hello" screen, iPhone displays the "slide to set up" help text. If yo...
2020-05-15, 56350👍, 2💬

💬 2020-05-15 SwiftShawen: For the problem, this post (https://www.joyoshare.com/iphone-re pair/iphone-stuck-on-hello-screen.ht ml)can help a lot.

💬 2017-09-16 LadyGaga0: I used this method to fix the problem. https://www.recovery-tool.com/ios-re covery/fix-iphone-frozen-at-hello.ht ml

IMEI and ICCID Info on Apple new iPhone
How to get see the IMEI and ICCID info on my Apple new iPhone? I only see the "Hello" screen. If you see a "Hello" screen on your iPhone, that means you have a new iPhone, or an iPhone has been deactivated. If you want activate your iPhone to be able to receive and make phone calls, you need to two ...
2018-09-13, 43873👍, 1💬

💬 2018-09-13 solemanhoque32: solemanhoque32

Transfer SIM Card to New iPhone
Can I transfer the SIM card from my old iPhone to my new iPhone? Yes. You can transfer the SIM card from your old iPhone to your new iPhone, if they are using the same type of SIM cards. Here are steps of how to transfer SIM card from old iPhone to new iPhone: 1. Power off the old iPhone. 2. Take ou...
2021-03-07, 26873👍, 8💬

💬 2021-03-07 FYIcenter.com: @Richard, SIM card carries no data. Your data is only stored in your old phone, or backed up to your cloud account. since your o...

💬 2021-03-05 Richard Carr: hello there. ok mine goes one step further. I requested my mobile provider for a new sim card. my old iPhone is smashed. now wha...

💬 2020-12-16 Dave: Thanks

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Apple iPhone 4 Diamond Rose Edition: $8M
What is price of Apple iPhone 4 Diamond Rose Edition designed by Stuart Hughes? The price tag for an Apple iPhone 4 Diamond Rose Edition designed by Stuart Hughes in 2010 is about $8 million dollars. The iPhone 4 Diamond Rose Edition sports a rose gold bezel caked with 500 diamonds (100 ct) on front...
2016-07-06, 16660👍, 1💬

💬 2016-07-06 Ricky: I want one!?

Where Are iPhone Cameras Located
Where are cameras located on my iPhone? iPhone comes with 2 cameras: rear camera and front camera. Locations of iPhone cameras depend on iPhone models. For example, the rear camera of iPhone 7 is located on the back of the iPhone near the top left corner. The front camera of iPhone 7 is located on t...
2017-11-02, 11751👍, 0💬

Add More Trusted Phone Number in Apple ID
How to add more trusted phone numbers in my Apple ID account from my iPhone? I want to another trusted phone number just in case I don't have access to the first phone number. A trusted phone number stored in your Apple ID account can be used to verify your identify by Apple support or the two-facto...
2017-10-08, 10318👍, 0💬

Dark Apps in Waiting after Transferring from old iPhone
Why apps are displayed in dark and in status of "Waiting" after after transferring them from my old iPhone? After you have transferred your apps and data from your old iPhone using the the "Restore from iCloud/iTunes Backup" function, some apps will be displayed in dark and labeled as "Waiting". Thi...
2022-02-24, 10311👍, 3💬

💬 2022-02-24 S Wait: Finally a suggestion that works - once you get one app to start re-installing, the others fall in line - and all are once again ...

💬 2021-10-10 FYIcenter.com: @Tim, What is the iOS version of your iPhone?

💬 2021-10-05 Tim: I can’t find updates in corner of App Store page

Settings > General > About Information on iPhone
What information are available on the "Settings > General > About" screen on my iPhone? Information on "Settings > General > About" screen on your iPhone includes you iPhone iOS version, serial number, IMEI number, etc. Follow steps bellow to see the full list: 1. Tap on ...
2017-06-11, 9875👍, 0💬

*.AAE Files in iPhone DCIM Photo folder
What are these *.AAE files in my iPhone\Internal Storage\DCIM folder? I am trying to import my photos from iPhone with a USB cable. *.AAE files are called sidecar files in Extensible Metadata Platform (XMP) format. *.AAE files are used to record changes made by the Photos app on iPhone to original p...
2020-12-22, 9301👍, 2💬

💬 2020-12-22 krishna: Saving your photos and videos of your smartphone is very complicated before that, first, you have to move all data in computer t...

Apple iPhone - Frequently Asked Questions
Where to find answers to frequently asked questions on Apple iPhone? I want to know more details about Apple iPhones. Here is a list of frequently asked questions and their answers compiled by FYIcenter.com team about Apple iPhone: Understanding Your iPhone iPhone Buttons/Switches and Meanings iPhon...
2021-03-07, 9180👍, 4💬

💬 2021-02-23 FYIcenter.com: @Waymond, You can follow this tutorial Managing Apple ID Profile to change your Apple ID password.

💬 2021-02-20 Waymond Wright: I want to change my apple password

💬 2020-08-03 FYIcenter.com: @Naomi, bring the phone to an Apple Store. They will help you.

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iPhone 5S Model Mumbers
What are iPhone 5S model numbers? I want to check my iPhone model to ensure I have an iPhone 5S. You can verify your iPhone model with the following iPhone 5S model numbers: iPhone 5s Model ME305LL/A (GSM/North America/A1533) iPhone 5s Model MF381CH/A (CDMA/China Telecom/A1533) iPhone 5s Model MF381...
2014-04-27, 8524👍, 0💬

iPhone -Contacts - How can I add a custom label to iPhone contact numbers?
iPhone -Contacts - How can I add a custom label to iPhone contact numbers? The iPhone Contacts app provides several labels for numbers, such as main, mobile and work to identify different lines. What if you need to add a label not included in the list, to identify multiple mobile lines or a land lin...
2021-10-05, 8135👍, 4💬

💬 2021-10-05 Mike: This does not work. HOWEVER Stephane’s use of iCloud certainly does work. Thanks Stephane

💬 2021-08-01 FYIcenter.com: @Stephane, good information. Thanks for sharing.

💬 2021-07-24 Stephane: I had the same problem - only the 10 specific labels available... I fixed it this way: - Go to Settings, then Contacts - Select ...

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Apple iPhone 5 with Black Diamond: $15.3M
What is price of the most expensive Apple iPhone 5? The most expensive Apple iPhone 5 is the one created by Stuart Hughes in 2013 with an embedded rare black diamond and priced at $15.3 million dollars. Apparently, it took Stuart Hughes nine weeks to re-create the chassis of the iPhone 5 in solid go...
2013-07-04, 7896👍, 0💬

iPhone 5C Model Mumbers
What are iPhone 5C model numbers? I want to check my iPhone model to ensure I have an iPhone 5C. You can verify your iPhone model with the following iPhone 5C model numbers: iPhone 5c Model ME505LL/A (GSM/North America/A1532) iPhone 5c Model ME553LL/A (CDMA/Verizon/A1532) iPhone 5c Model MF364CH/A (...
2014-04-27, 7621👍, 0💬

iPhone Activation Error - No SIM Card
Why I am getting the "SIM Required" error while trying to activate my iPhone? If you are trying activate a new iPhone, or a deactivated old iPhone, you will the "SIM Required" error if there is no SIM card inserted in the iPhone. Here is a typical activation scenario: 1. Turn on your iPhone. You see...
2020-12-24, 7499👍, 2💬

💬 2020-12-24 Linda: To troubleshoot iPhone activation error, you might as well check out this guide: https://www.joyoshare.com/iphone-rep air/iphone-...

💬 2018-02-17 Abigail Terry: Make sure that you inserted the sim card in correct position. Toggle to GSM 2G network may resolved this issue might be your pho...

Manage Trusted Devices for Apple ID with Web Browser
How to manage trusted devices for Apple ID with a Web browser on my computer? I want to remove my old iPhone as the trusted device. If you want to manage your trusted devices in your Apple ID account with a Web browser on your computer, you can follow these steps: 1. Open a Web browser on your compu...
2017-09-20, 7463👍, 0💬

Format of *.AAE File for iPhone Picture
What is the format of *.AAE Files for iPhone Pictures? The format of *.AAE files iPhone pictures is called Extensible Metadata Platform (XMP) format. *.AAE files are used to record changes made by the Photos app on iPhone to original picture files. Here is an example of a *.AAE file: <?xml ve...
2016-03-11, 6657👍, 0💬

How much does the iPhone 6 / iPhone 6 Plus weigh?
How much does the iPhone 6 / iPhone 6 Plus weigh? The new iPhone 6 and even the larger iPhone 6 Plus are both heavier than their predecesor, the iPhone 5S. The iPhone 6 weighs in at 4.55 ounces (129 grams). The iPhone 6 Plus weighs in at 6.07 ounces (172 grams). For comparison, the iPhone 5S weighs ...
2015-01-12, 6483👍, 0💬

Reverting Edited Photos with iPhone Photos App
How to revert an edited photo back to the original with iPhone Photos app? I want undo changes I made on the edited photo. iPhone Photos app records changes you made on each edited photo and allows your to revert back to the original photos any time you want to. You can revert back to original photo...
2021-02-10, 5924👍, 3💬

💬 2021-02-10 Kev: Need help please

💬 2020-11-15 FYIcenter.com: @Abhilash, iPhone always keeps the original photo on your phone. And it does not allow you to remove the original photo. iPhone ...

💬 2020-11-14 Abhilash: Thanks. I have a question, after editing i dont want the original. How can i remove the original?

How much does the iPhone 6 / iPhone 6 Plus weigh?
How much does the iPhone 6 / iPhone 6 Plus weigh? The new iPhone 6 and even the larger iPhone 6 Plus are both heavier than their predecesor, the iPhone 5S. The iPhone 6 weighs in at 4.55 ounces (129 grams). The iPhone 6 Plus weighs in at 6.07 ounces (172 grams). For comparison, the iPhone 5S weighs ...
2015-02-06, 5924👍, 0💬

Apple iCloud - Frequently Asked Questions
Where to find answers to frequently asked questions on Apple iCloud? I want to know how to know how to create nice looking emails, how to same emails to local computer, etc. Here is a list of frequently asked questions and their answers compiled by FYIcenter.com team about Apple iCloud: Apple iCloud...
2021-10-13, 5595👍, 1💬

💬 2021-10-13 M Ikram: This is ineffective. Stephane's usage of iCloud, on the other hand, appears to be effective. Thanks Stephane https://sixtimesanh...

iPhone Model: 5C, A1532, or ME505LL/A
Why the model number on the back cover of my iPhone 5C says A1532, not 5C? Is my phone really a "iPhone 5C"? I am confused. In the Apple iPhone world, "iPhone 5C" refers the model family for all phone sets that produced with the iPhone 5C technical design specifications. But "iPhone 5C" phone sets a...
2017-06-16, 5550👍, 0💬

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